Contact Us

Customer Support

Didn’t find a price? Need some help? Get in touch with us:
 1300 226 497  [email protected]

Hours of Operation:

Hampton:
Mon – Fri 10:00 a.m. to 5:30 p.m
Sat: Closed.
Sun: Closed.

Elsternwick:
Mon – Fri 9:00 a.m. to 5:30 p.m
Sat: Closed.
Sun: Closed.

Balaclava:
Mon – Fri 9:00 a.m. to 5:30 p.m
Sat & Sun: 10:00 a.m. to 4:00 p.m

No appointments required
Mail in jobs accepted
Courier service available

Find Us

  • Fix A Phone
    4.8
    Based on 322 reviews
    powered by Google
    Ben Mallows
    Ben Mallows
    01:06 07 Sep 21
    The guys at Fix a Phone are fantastic, they are efficient, professional and extremely helpful. It is good value and the... results of the repair I had done were immaculate, I would recommend them to anyone. Above all they are friendly, if you need your phone fixed come here!!read more
    Caro Blanke
    Caro Blanke
    02:17 26 Jul 21
    I have had my phone screen repaired here about a week ago. The screen was cracked and the touch stopped working. My... screen was replaced within just over an hour and is working fine so far. They have also been very helpful with another query. They are friendly, helpful and efficient. I would really recommend Fixaphone - Balaclava.read more
    Charlie Staindl
    Charlie Staindl
    08:18 11 Jul 21
    I'll start by saying the staff were very nice, and the work was prompt as well as reasonably cheap. I had my phone... screen replaced last year and was fairly happy with it. However over time I realised the new screen was far less responsive, and eventually had to get it replaced again. My new replacement was done elsewhere for cheaper, and the screen is much closer to it's original quality. Decent business but definitely recommend going elsewhere.read more
    kaleuclint
    kaleuclint
    10:01 02 Jul 21
    Took my phone in figuring the charging port required replacement and happy to pay for same. Technician diagnosed it... just needed cleaning and proceeded to do just that. No charge. Honest, friendly and capable.read more
    The Larkmill
    The Larkmill
    09:35 22 Jun 21
    Absolutely AMAZING. It was such a pleasure to deal with Fixaphone in Balaclava. Everything online suggested my phone... was destined for the scrapheap. I popped in by chance to get a proper opinion. The staff are so welcoming, knowledgeable, and efficient. Nothing is too big or small. Everyone is welcome. My phone repaired at the cheapest quote I could find in Melbourne and was completed in under an hour. If the holy trinity of friendliness, quality and value are important to you then this is absolutely one place I would go out of my way to use as you willnot find a better repair centre anywhere else. And lastly, I was going through a very difficult time and it would have been very easy for a phone repair shop to take advantage of that. I'm so grateful that they have so much integrity and made the experience so positive. If you invest in expensive items, then do yourself a favour and drop in to see the team as they also have a good range of items to protect your investment.read more
    Marie Christou
    Marie Christou
    08:11 19 May 21
    I have had my phone & iPad repaired on many occasions. They are friendly, helpful, efficient and very reasonable. I... would highly recommend Fixaphone.read more
    Tin Pavlinic
    Tin Pavlinic
    23:51 27 Mar 21
    I've had troubles with my phone charging for months. I brought it in and they fixed it really quickly. Great friendly... service. Thank you!read more
    Trevor M
    Trevor M
    01:40 24 Mar 21
    Our phone got very quickly fixed- was a setting problem. Excellent service
    Neha Singh
    Neha Singh
    05:37 21 Mar 21
    My phone was repaired quickly and perfectly and I can’t be more thankful for the value for money and good... conversations. Would recommend the place to everyone ?read more
    Veronica Clark
    Veronica Clark
    11:10 20 Mar 21
    This man is absolutely fantastic. Honest, helpful and sensational to deal with. Fixed my phone in 3 hrs and went out of... his way to help. Thank you!read more
    Givan Kulasinghe
    Givan Kulasinghe
    06:32 23 Feb 21
    Great service and experience. Good range of products.
    charlie cenedese
    charlie cenedese
    05:25 23 Feb 21
    Cesar is an absolute jet! He’s so speedy and efficient and my phone is perfect, 100% recommend ⭐️⭐️⭐️⭐️⭐️
    Joe Abraham
    Joe Abraham
    06:35 21 Jan 21
    Very helpful didn't even charge me for cleaning charge port more like this guy please
    liam stokes
    liam stokes
    22:28 06 Jan 21
    So friendly, great service, excellent prices for everything, can’t recommend highly enough!!!!
    joe lester
    joe lester
    02:05 03 Jan 21
    they deserve their 5 star rating. i had my battery port fixed & a new screen protector for $10. steve is also an... absolute weapon.read more
    Kat Rollo
    Kat Rollo
    05:27 02 Dec 20
    I needed a battery replacement for an older Vivo Y69 (2017) so understandable they no longer have batteries on stock... but once you bring yours (I ordered the battery overseas), they are happy to do the service for you for standard $49 in 45mins. Friendly staff, great expertise, no scratches, and my phone is good as new for the next 2 years again. It would really just depend on the battery I bought but the service of FixAPhone is excellent.read more
    Adam Northe
    Adam Northe
    10:58 10 Nov 20
    Fixed my iPhone 11 screen in under 20 minutes when I needed it urgently replaced for work! Amazing ?
    Heather Walkerden
    Heather Walkerden
    05:19 01 Nov 20
    The staff are super friendly and helpful and willing to go out of their way to help with any phone issues you may have.... I called in with a broken charger cable a while ago and they replaced it straight away and it's now charging better than it did with the old one before it was broken. I called in today for some advice and he was happy to give it and help me with some general phone problems I'd been having while I was there. I highly recommend them!read more
    James Connor
    James Connor
    00:27 15 Oct 20
    Great Service, fixed my iPhone very quickly
    andrew clough
    andrew clough
    07:32 21 Sep 20
    samsung screen replaced same day, excellent service. much appreciated
    Kim Roberts
    Kim Roberts
    09:10 06 Aug 20
    Super friendly and fast service at prices that will genuinely shock (as in: they're far lower than you'd expect). Can't... recommend them highly enough. Went in to buy a screen protector for my S20 expecting to pay $39 - $49 as per typical JB Hi Fi prices and then have to install it myself... nope - $24.95 and it was fitted for me in no time. Really impressive service, I'll definitely be back.read more
    Jesse Sweeney
    Jesse Sweeney
    08:27 08 May 20
    Great, speedy service. Reasonable, competitive price!
    Pravin Rodrigues
    Pravin Rodrigues
    05:14 15 Apr 20
    Fantastic service @ a great price. Jordon is most helpful and knows his stuff in and out.
    Penelope Jones
    Penelope Jones
    11:37 13 Feb 20
    Such excellent service. I thought ai had a broken screen. Turned out it was just the screen protector. All fixed inside... 5 minutes for 10 dollars! Brilliant!read more
    David Kearney
    David Kearney
    00:57 02 Feb 20
    Fantastic service, very quick and super helpful. Had my iPhone 8 repaired here and was faultless. Would highly... recommend to anyone who needs a phone fixed.read more
    Tigran Davit
    Tigran Davit
    22:39 27 Jan 20
    I fixed my laptop screen screen after it cracked - excellent service and good pricing
    Lucas McaKennaM
    Lucas McaKennaM
    02:30 24 Jan 20
    Amazing job, super quick and helpful service! Didn’t try to up sell when I needed a new case - directed me to where I... could get the exact case I wanted ? reliable and honest!read more
    James Knotting
    James Knotting
    01:45 20 Jan 20
    Great service - repaired my iPhone XR quickly and it is looking good as new after a big drop!
    Time love To
    Time love To
    02:00 17 Jan 20
    Great phone fixers. Sexy too.
    Linda Kaplan
    Linda Kaplan
    00:47 17 Jan 20
    After trying a few shops over the last couple of years this place was the only one that left me feeling happy with the... service and pricing.read more
    Shimon Goldman
    Shimon Goldman
    09:52 29 Dec 19
    My screen was broken and I went to fixaphone to get it repaired. They did an excellent job it was very quick it was... done in 45 minutes and prices were great. Highly recommended.read more
    Choo Leow
    Choo Leow
    05:48 29 Nov 19
    Good price, great service. Highly recommended. Took my Samsung S7 to replace the cracked screen. The guy ordered the... screen for me which arrived the next day. He gave me a call n I went in and they replaced it with one an hour. I was quoted at a higher price from another shop but Fixaphone only charged me $169 for the replacement.read more
    Farah Yasmina
    Farah Yasmina
    04:54 30 Oct 19
    Professional and quick service, thank you!
    Lauren Kate
    Lauren Kate
    06:20 13 Sep 19
    Very quick (
    Peter Hersch
    Peter Hersch
    02:03 27 Aug 19
    Took my wife's damaged iPhone to Fix A Phone at 9.25. Around 10.30 a text on my phone advised the phone was ready to... pick up. I did and it was perfect and the wife could get on with her life Happy wife, happy life! Thank you Fix a Phone!read more
    Da K
    Da K
    05:47 06 Aug 19
    Really solid outfit and customer service. Do what they say they will and can be trusted. Thanks for today Jordan! RK
    Guy Franklin
    Guy Franklin
    06:47 23 Jul 19
    We'll priced, fast friendly service. Will be back with my other cracked devies.
    Elise Loterman
    Elise Loterman
    03:36 27 Jun 19
    Great experience! They have great customer service and were really helpful to make sure our phones were fixed properly... and quickly. Also have a good selection of phone cases to buy.read more
    Elsternwick Cellars
    Elsternwick Cellars
    05:53 18 Jun 19
    The best place in Melbourne for Mobile Phone repairs! Great service, quality work and very reasonable pricing
    juuan liimaa
    juuan liimaa
    23:05 13 Jun 19
    Quick service and fair price , smashed my phone and literally they were able to fix it in less than 45 min , well done
    John Charles
    John Charles
    00:38 30 May 19
    Walk in fixed my phone dirty battery socket . Thank u john
    Alison Fell
    Alison Fell
    01:00 02 Apr 19
    Quick, friendly service, quality repair - all close to home. Happy to support this dependable, local business.
    GamingBOTS
    GamingBOTS
    06:22 28 Mar 19
    Great customer service, quick repair, good value. Highly recommend.
    John Ryan
    John Ryan
    03:24 25 Feb 19
    Warning New Owners and they are atrocious ! This Used to be a great place, run by a really nice guy who went out of... his way to help. Unfortunately he's sold to and new owners that are the opposite, went there the other day and guy behind the counter who was an absolute PIG! So much so I took my phone somewhere else & paid again to have it fixed even though it was still under warranty with them. I used to visit 4-5 times a year with phones from staff and employee's, not after today. I'll give it 12 months before this place is gone under current management or maybe after this review they might try and be nicer. *** reply *** Your dishonest as well, your lackie at the front desk pretended he couldn't understand me with his poor English, then he claimed I wasn't on your system, then after I gave you a serve and was walking out the door you magically found me and my company and pleaded for me to come back, but by then I was over your simply appalling attitude. You probably paid good money for that business and all those previous ratings are from the old owner, big tip mate, he wasn’t so successful by being a pig to everyone that walks in the door.read more
    Shlomo Behar
    Shlomo Behar
    11:59 23 Feb 19
    These guys were so good, my phone had died and they were able to recover everything!! Photos, notes, etc. Great service... and friendly staff. Have been back to change my cracked screen, quick service. I'd highly recommend for any phone serviceread more
    Chris E
    Chris E
    05:47 17 Feb 19
    Have used Fix A Phone a few times now, and they have always done a great job. The service and speed is second to none.... Recommend them to anyone.read more
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